Objective :
After moving from Florida to Oregon and ready to jump back into the work force am currently seeking challenging managerial position in a fast-paced, team environment. Enthusiastically seeks a position in which to utilize current business experience while also developing further advanced business acumen.
Summary :
Summary :
With nearly 15 years management experience in both the transportation and lighting industries, garnering hands-on experience in nearly every department; HR, Customer Service, Marketing, Shipping/Receiving, Dispatch, Production, etc and successful with coaching, training, procedure establishment, negotiations, B2B, customer relations and more.
Experience :
Experience :
Aug 2006- Sept 2008 Legends of Mernac, Pompano Beach, FL Publicity Mgr (Temp Project)
Key Accomplishments:
* Surpassed business plan goals i.e.: promotions, programming, & user interactions.
* Coordinated contests including, advertising, maintaining entries, judging, & payment schedules.
* Coordinated contests including, advertising, maintaining entries, judging, & payment schedules.
* Write & distribute Press Releases pertaining to all matters of contests, promotions, industry news, & new releases.
May 2004-Aug 2006 Delta Light USA/ FAD Lighting, Ft Lauderdale, FL Operations Manager
May 2004-Aug 2006 Delta Light USA/ FAD Lighting, Ft Lauderdale, FL Operations Manager
Key Accomplishments:
* Wholly responsible for day-to-day operations, staff supervision, production schedule, P&L, purchasing, inventory, accounts payable/receivable, customer service, collections, logistics of European imported product, sales support, provided back-up support for Shipping Manager.
* Constructed teams for Bills of Materials, Lighting Quotations & Customer Service.
* Successfully re-negotiated several vendor contracts, realizing a 35% savings for the company.
* Developed procedure for Order Entry, Purchasing, & invoicing allowing business to expand with no decrease in service while also eliminating the need for further human resources.
August 2000-Sept 2003 East to West Lighting, Severn, MD Operations Manager
* Constructed teams for Bills of Materials, Lighting Quotations & Customer Service.
* Successfully re-negotiated several vendor contracts, realizing a 35% savings for the company.
* Developed procedure for Order Entry, Purchasing, & invoicing allowing business to expand with no decrease in service while also eliminating the need for further human resources.
August 2000-Sept 2003 East to West Lighting, Severn, MD Operations Manager
Key Accomplishments:
* Worked in conjunction with partner to create & stabilize a new start-up lighting supply company.
* Responsible for legal matters, P&L, marketing functions, liaison between customers & manufacturers, sales travel matters & customer service.
July 1998-October2000 HBI of Maryland, Hanover, MD Operations Manager
* Responsible for legal matters, P&L, marketing functions, liaison between customers & manufacturers, sales travel matters & customer service.
July 1998-October2000 HBI of Maryland, Hanover, MD Operations Manager
Key Accomplishments:
* Provided all reporting for weekly business trend meetings with all terminals, A/P reconciling, Payroll reconciling, & provided back-up support for all office positions.
* Supervised all office, driver, and warehouse personnel at busy airfreight company & oversaw all Customs, D.O.T., vehicle maintenance regulations.
* Implemented successful procedure for In-Bond freight, regarding customs, billing, & customer notification.
July 94-June 98 AutoQuik/Roberts Express, Akron, OH Customer Svs Manager
* Supervised all office, driver, and warehouse personnel at busy airfreight company & oversaw all Customs, D.O.T., vehicle maintenance regulations.
* Implemented successful procedure for In-Bond freight, regarding customs, billing, & customer notification.
July 94-June 98 AutoQuik/Roberts Express, Akron, OH Customer Svs Manager
Key Accomplishments:
* Supervised & coached Customer Service Agents & assumed final responsibility for service failures while developing, implementing, & managing project teams.
* Responsible for D.O.T. safety regulations & compliances.
* Recognized repeatedly for innovative methods of problem resolution.
* Created tracking method for Service Failures that deduced causes & was integral in reducing the failures & improving customer relations.
Education :
* Responsible for D.O.T. safety regulations & compliances.
* Recognized repeatedly for innovative methods of problem resolution.
* Created tracking method for Service Failures that deduced causes & was integral in reducing the failures & improving customer relations.
Education :
1990 Honors Graduate Barberton High School Barberton, OH
“Meet you at the Top” -Zig Ziggler
“Communications & Team Building” -Creative Training Concepts
“Harassment and Hostility in the Work Place” -Creative Training Concepts
“7 Step Correction Action Process” -Oakland Community College
Skills :
“Meet you at the Top” -Zig Ziggler
“Communications & Team Building” -Creative Training Concepts
“Harassment and Hostility in the Work Place” -Creative Training Concepts
“7 Step Correction Action Process” -Oakland Community College
Skills :
Microsoft Word, Excel, PowerPoint, Publisher, Outlook, Project Expert
Microsoft Access Novice
Goldmine Intermediate
Dreamweaver Novice
QuickBooks Expert
Microsoft Access Novice
Goldmine Intermediate
Dreamweaver Novice
QuickBooks Expert
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